Privacy Policy

Last Updated: [Insert Date]

Welcome to BrighterBlooms Sales (“we,” “our,” or “us”). At www.theshrubstore.com, we are committed to protecting the privacy of our gardening enthusiasts, homeowners, and plant lovers worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

To provide you with our premium plants and exceptional service, we may collect the following information:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you place an order for our trees, shrubs, or house plants.
• Transaction Information: Details about purchases of our products (such as avocado trees, azalea shrubs, or air-purifying plants), payment method, and order history.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site to enhance your shopping experience.
• Communication Data: Records of your interactions with our customer service team at [email protected].

2. How We Use Your Information

Your information helps us cultivate a better shopping experience:

• Process and fulfill your orders for our quality plants and gardening accessories
• Provide secure payment processing through our PCI-DSS compliant systems
• Offer personalized recommendations based on your browsing history (like suggesting banana trees if you viewed tropical plants)
• Improve our website and product offerings for international customers (excluding some Asian and remote areas)
• Send you gardening tips, care instructions for your plants, and occasional promotions (only with your consent)
• Prevent fraud and ensure the security of our blooming community

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and website operations.
• Legal Requirements: When required by law or to protect our rights and the safety of our customers.
• Business Transfers: In connection with any merger or sale of company assets, with appropriate privacy protections.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your data is protected with the same care we give our plants:

• Industry-standard encryption for all transactions
• Secure servers with limited access
• We never store full payment details on our systems
• Regular security audits to maintain PCI-DSS compliance

While we implement these measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights

As a valued member of our gardening community, you have the right to:

• Access, update, or correct your personal information
• Request deletion of your data, subject to legal requirements
• Opt-out of marketing communications
• Restrict or object to certain data processing
• Receive your data in a portable format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to help your garden grow (metaphorically speaking):

• Essential Cookies: Necessary for secure checkout and site functionality
• Performance Cookies: Help us improve the website experience
• Marketing Cookies: Used with consent to show relevant plant recommendations

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our site.

7. International Data Transfers

As we ship globally (excluding some regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our business grows. Significant changes will be communicated through our website or email. We encourage you to review this policy periodically.

Thank you for trusting BrighterBlooms Sales with your gardening needs and your personal information. We’re committed to helping your garden thrive while protecting your privacy.